Terms and Conditions
Terms and Conditions of Rental
FHVR.net, offer the short term rental of the Property named on the Rental Agreement (a copy is supplied on booking of your vacation property), to the person of 21 years or over named as the Party Leader and to the named party members (on the Rental Agreement), hereinafter referred to as the Guest, under the terms set out below.
Bookings
FHVR.net, will provide a written quote via email. Quotes are valid for 24hours, unless and until the Property is either booked by a third party, or FHVR.net receives a deposit for the same dates (or part thereof) from any party. Where the Guest agrees by email, phone, fax or other written device to book the Property, FHVR.net will provide a booking confirmation to the Guest by email. The Guest must pay the requested deposit or payment as defined on the booking confirmation prior to confirmation of the booking. During that period, FHVR.net reserves the right to accept any booking for the Property from a third party, where said third party agrees to payment prior to receipt of payment from the Guest.
Confirmed Booking
On receipt of the required payment from the Guest, FHVR.net will issue a Rental Agreement by email, fax or postal mail to the Guest. Only on release of the Rental Agreement from FHVR.net is the booking determined as confirmed
Receipt
The Guest agrees that payment of the rental deposit amount to FHVR.net will signify their full acceptance of these Terms and Conditions of Rental. The Guest further acknowledges that by payment of the final rental sum, the Guest has received copies of, and/or read and accepted these Terms of Conditions of Rental on this web site.
Payments
The Guest agrees and acknowledges
that FHVR.net will not release the Property or any
service prior to receipt by FHVR.net of payment in
full. Failure of the Guest to pay rental or for any
service will result in removal or refusal to supply said
service, including, but not limited to terms of
accommodation in the Property. Such removal and or
refusal will not alter the terms and penalties
associated with cancellation.
The Guest agrees to pay the Total Rental Fee as shown on
the Rental Agreement within the due dates as set out on
the booking confirmation. Final and full payment is due
45 days prior to arrival. In the event of late payment,
or failure to pay, FHVR.net reserves the rights to
levy the cancellation penalty percentage charges against
any money that the Guest has paid in advance and cancel
the booking of the Guest. Where the money paid in
advance is insufficient to cover the calculated
percentage, FHVR.net reserves the right to
exercise any legal remedies to pursue the amount owed by
the Guest.
Where a Guest chooses to amend their booking 45 days or
more prior to arrival, resulting in a change in the
property size or location, or a change of dates of stay,
a $100 Booking Administration Fee will be levied. Where
the guest alters the booking resulting in a reduction in
the number of nights, the Company will charge the $100
Booking Administration Fee in addition to the
cancellation fee warranted against the number of nights
cancelled as described below.
Any changes to existing bookings within 45 days of
arrival will not be allowed.
Rental Period
The Guest agrees, and FHVR.net permits the Rental Period to begin and end on the dates shown as the Rental Period (as shown on the Rental Agreement).
Check In
Check in to the Property is after 4:00 pm on the date of arrival as shown on the Rental Agreement, Booking Confirmation or Registration Form. At the sole discretion of FHVR.net, any Guest arriving before that time may be refused. Guests arriving before 4pm may be charged $25 per hour against their security deposit.
Check Out
Check out is on the date of departure as shown on the Rental Agreement and Registration Form, at 10:30 am. All keys must be returned to the Lockbox. Guests that do not return keys in lockbox will be charged $75 fee against their security deposit for change of lock. In the event that it is found that the Guest has not departed the Property on the date of departure, at the due time, then the Guest will pay a penalty charge of one days rental.
Basis of Rental
Properties offered for short-term rental through FHVR.net are provided on a self-catering basis. FHVR.net provides complimentary toilet paper, and trash bags. Once these items are used, it is the guests responsibility to replenish them. The Guest may elect to order groceries and supplies in advance from FHVR.net at the charges set out.
Pets
Pets are not permitted in the Property. Guests with pets are advised to place their pet at another facility. FHVR.net nor the Owner of the Property can be held liable for any loss or injury to a pet while staying at the Property, or for any action taken against the pet or pet owner by third parties. In the event that the Guest brings a pet to the Property, FHVR.net may elect to evict the Guest from the Property with loss of all rental money paid and/or levy a charge of at least $100 per bedroom per week to the credit card of the Guest, to pay for additional sanitation and cleaning on the departure of the Guest and pet.
Cancellation
The Guest may cancel their booking
at any time up to the day that the final payment is due.
In the event that the Guest exercises their right to
cancel, FHVR.net will charge the following
cancellation penalty. From initial date of booking up to
45 days prior to the arrival date, Guest will be charged
a 10% cancellation fee on their initial deposit. NO
REFUNDS GIVEN FOR CANCELLATIONS WITHIN 45 DAYS OF
ARRIVAL DATE.
* FHVR.net regrets that it is unable to waive any
of the cancellation charges or rules above, whatever the
circumstances.
* FHVR.net recommends that all guests take out
adequate cancellation or vacation insurance either
through their insurance broker or travel agent.
Alternatively, the Guest may elect to purchase
cancellation protection through FHVR.net (only
available at the time of initial booking). Please ask
for details. Further terms and conditions apply.
Service Level
FHVR.net makes all reasonable efforts to maintain each property and its equipment in good working order. Wherever commercially possible, repairs are performed within 24 hours, but sometimes delays are inevitable. No refunds are granted for malfunctioning mechanical or electrical equipment including (but not limited to): inoperable appliances, air-conditioning units, pools and/or spas. No refunds will be given for unfavorable weather, early departure, utility service interruption, construction, or maintenance issues. Additionally, there are no refunds for faulty recording or playback equipment, TVs, audio, telecoms, cable reception, computer equipment or internet access.
Limitation of Liability
FHVR.net makes all reasonable
efforts to provide advice and safety information. This
information can be found in the Vacation Home Guidelines
at the Property. It is the responsibility of the Guest
to ensure that they have read and understood the
contents and advice given following arrival at the
Property. FHVR.net is willing to provide any and
all further information pertaining to the Property
providing the Guest has first read the Vacation Home
Guidelines. In addition, FHVR.net states the
following:
FHVR.net and/or the Owner will not release the physical address of the
Property to the Guest prior to payment and a signed
short-term rental agreement and credit card security
deposit. This is a security measure.
FHVR.net and/or the Owner do not accept liability for lost or stolen
personal property of the Guest from the Property during
the Rental Period.
FHVR.net or its representatives may enter the Property at any time,
without notice, for the purposes of protection and/or
maintenance of the Property. Wherever possible,
FHVR.net will provide notice to the Guest prior to such
entrance.
FHVR.net and/or the Owner accept no liability for personal loss or injury
to the Guest during the Rental Period. The Guest must
ensure that they have adequate insurance coverage.
The Guest must ensure that Children are supervised at
all times. It is the policy of FHVR.net that all
Children under the age of 18 years are not left in
rental accommodation un-supervised during the rental
period.
FHVR.net and/or the Owner do not accept any liability for the acts or
omissions of any agent. These include but are not
limited to, airlines, car-hire companies, travel agents,
ticket agents, homeowners, or utility providers.
FHVR.net and/or the Owner do not accept liability for failure of pool heat
to provide adequate heating where pool heat is provided
via an electrical heat pump, and where the outside air
temperature drops below 55 degrees Fahrenheit. Electric
heating pumps do not operate effectively below this
temperature, and failure of such devices to heat the
pool is outside of the Company's control, and is
regarded as an act of nature (see below). In most cases
your pool will warm to a daytime temperature of between
70 and 80 degrees.
FHVR.net and/or the Owner do not accept liability for acts of violence,
nature, fire, flood, war, civil disobedience, riot, or
other force of nature that may have a injurious effect
on the Guest.
FHVR.net does not accept liability for removal of the Property from the
marketplace, or transfer of the Property to another
company by the Owner that results in the Property
becoming unavailable for the Rental Period. Wherever
such an event occurs,
FHVR.net will offer the Guest a suitable alternative accommodation of
equal or better quality, subject to availability. In the
event that the Guest refuses the offered alternate
property, then the Guest may cancel the booking, and the
Company will refund the Total Rental Fee, less the
applicable cancellation penalty percentage rate (shown
above).
